Sometimes your Twist app will have trouble connecting. Here are a few symptoms:
Symptoms:
<ul>
<li>You can't log in to Twist</li>
<li>You can't connect to Twist</li>
<li>Twist is frozen or stuck on the loading screen</li>
<li>Threads aren't updating with newer comments</li>
<li>Messages aren't updating</li>
<li>The unread count isn't updating</li>
</ul>
Solutions:
<ul>
<li>Try logging out and logging back in</li>
<li>Clear your browser cache</li>
<li>Double-check your internet connection</li>
</ul>
If you're still having trouble, please <a href="https://twist.com/help/contact" target="_blank" rel="noopener">reach out to our Customer Experience team</a>.

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How to: Troubleshooting